Shipping

We ship all of our gemstones via USPS 1-3 business day Priority Mail registered and insured to the sale price of each invoice.


14-Day Money Back Guarantee

Our 14-day money back gaurantee gives you the time to make sure your purchase is perfect and exactly what you paid for.  If you are not satisfied with your purchase, return it in its original undamaged, unaltered condition for a refund. No questions asked!

Shipping & insurance fees are not refundable. All returned merchandise must be sent by registered mail only (no FedEx, UPS, DHL, etc..) Appropriate return packaging, proper insurance amount, and registered mail fees are the responsibility of the customer returning the merchandise. All sales are final after 14 days. Returned items must be postmarked within 14 days of the date you received the items.

Please call or email us below if you have any questions or need return instructions.

(650) 302-7755 or (650) 302-8127

z.suhail@zaingems.com